Perception of patients of quality of care at community health centre, Palin-district Kra Daadi, Arunachal Pradesh
Author(s): Dr. Maro Taro, Dr. Sapna Sachdeva Nair and Dr. Rajesh Nair
Abstract: Quality in healthcare services is referred to one provided to patients to increase the probability of desired health outcomes and is in accordance to the current professional knowledge (Teleki etal. 2003) to improve patient’s satisfaction. Thus good quality of the healthcare service is important for the patients because it enhances the overall health condition of group of population by making continuous efforts to meet their desired quality standards. The Community Health Centre Palin is located at Palin town in Kra Daadi District, Arunachal Pradesh, upgrade itself by greater flexibility in its operation. However the patients and clients visiting community health centre still found the quality of health service poor. The study aimed to understand these patients perception on the quality of healthcare service being provided to them. The finding shows a positive correlation between quality assurance practices and patients perception of quality of care. However there are some lacunae exist, for which recommendation have been presented at the end of study.
Dr. Maro Taro, Dr. Sapna Sachdeva Nair, Dr. Rajesh Nair. Perception of patients of quality of care at community health centre, Palin-district Kra Daadi, Arunachal Pradesh. Int J Adv Acad Stud 2023;5(9):16-23. DOI: 10.33545/27068919.2023.v5.i9a.1046