International Journal of Advanced Academic Studies
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2020, Vol. 2, Issue 4, Part D

Challenges of managing quality assurance activities as panacea for the transformation of practicing facility management during pandemic occurrences

Author(s): NKPITE, Bari-Ene Samuel and OHOCHUKU, Chinwennwo Philips

Abstract: The reawakened demand for more vibrant and quality facilities services is needed to meet the growing needs of stakeholders require transform knowledge in facility management practice. This study examined the challenges of quality assurance and its panacea for transforming the practice of facility management in universities. This study utilized descriptive survey to elicited data from 42 Lecturers of Faculty of Environmental Sciences through questionnaires and interview as the main sources of data collection representing 76.3% response rate. A simple random sampling technique was adopted and data were analyzed using descriptive statistics: percentages and relative importance index (RII). The study revealed that 79% of the respondents agrees quality assurance have the principles of controlling, accountability and improvement serving as panacea of transforming facility management. The study establishes that the strategies and benefits of quality assurance could undoubtedly play critical role in the transformation of university facilities management by ensuring professionalism to enhance academic performance with highly maintained facilities able to sustain the standard in institutional infrastructures. Furthermore, the findings indicated that RII >0.60 rank inadequate funding, inadequate provided facilities management, shortage of facility managers, increase demand for facilities and technological knowhow as the factors militating against managing of quality assurance in facility management of Universities. Therefore, management should institutionalize the procedures and policies of quality assurance among stakeholders for effective monitoring, evaluation, sustenance and improvement of institution’s facilities. To enhance conducive teaching/learning environment, management should optimize the quality of output with increased funding to provide adequate infrastructures in Nigerian universities.

DOI: 10.33545/27068919.2020.v2.i4d.354

Pages: 211-215 | Views: 924 | Downloads: 443

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How to cite this article:
NKPITE, Bari-Ene Samuel, OHOCHUKU, Chinwennwo Philips. Challenges of managing quality assurance activities as panacea for the transformation of practicing facility management during pandemic occurrences. Int J Adv Acad Stud 2020;2(4):211-215. DOI: 10.33545/27068919.2020.v2.i4d.354
International Journal of Advanced Academic Studies
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